AI Answering Service

Meet Your New AI Powered Virtual Receptionist

The future is here. Answer AI brings enterprise-level voice AI technology within reach of every business, from sole traders to SMEs. Seamlessly engaging callers, addressing queries, qualifying leads, and scheduling appointments, all delivered with warmth, understanding, and exceptional professionalism.

Over 2,000 5 star reviews
5/5

Finally, AI Voice Technology Built for Your Small Business

Answer AI brings cutting-edge enterprise level AI within easy reach of UK SMEs, sole traders, and entrepreneurs. Discover seamless call handling, greater productivity, and improved customer experience, without breaking the bank.

📞 Instant 24/7 Response

Never miss an opportunity when clients call. Calls are answered instantly, 24/7/365—with zero hold times and virtually unlimited simultaneous call capacity.

💷 Cost-Effective AI

Affordable enterprise-grade AI voice technology tailored for small business budgets.

📈 Flexible & scalable

Effortlessly scale your AI receptionist service to align with your evolving business needs. Switch on or pause at any time.

🚀 Fast & Simple Setup

Get started in minutes, not days. No complex processes or technical hurdles. Plugin your website or knowledgebase and get started in under 10 minutes.

🧠 Genius Level FAQs Handling

Answer AI effortlessly manages hundreds of FAQs and complex queries, becoming a product expert that represents your brand flawlessly every time.

🙋‍♀️ Instant Human Transfer Option

Seamlessly transfer calls to highly experienced operators from the UK's longest-running telephone answering service, whenever the human touch is needed.

How it Works - Setup in under 10 minutes

🚀 Sign Up in Minutes
Create your account online and share a few basics about your business—like your website and any helpful documents or FAQs.
📞 Pick Your Number
Select a dedicated number to advertise directly or easily divert your existing calls, at no additional cost.
🎙️ Choose Your Voice
Pick an AI voice that best matches your brand personality and customer expectations.
📨 Set Message Delivery Preferences
Choose how you'd like your messages delivered: instantly via SMS, email, or both.
📲 Customise Call Transfers
Decide when you'd like Answer AI to transfer important calls directly to you—such as new sales enquiries—or route them to our experienced human answering service (additional charges apply).
📱 Make a Test Call
Place a quick test call to experience exactly how Answer AI will greet and interact with your callers.
📋 Select Your Plan
Choose a flexible pricing plan tailored to your business needs—then you’re ready to go!
“Anwer.co.uk provides a simple to use, professionally run service. Initial set-up is easy and settings can be changed at any time. The charges are very reasonable and enables us to have a customer service number without the expense of staff salaries, offices costs etc.”

From Locksmiths to Law Firms, Answer AI Just Works...

Answer AI effortlessly adapts to almost any business, big or small. From emergency locksmith call-outs and private medical practices to busy law firms, ecommerce stores, automotive repair centres, and estate agents, Answer AI instantly understands your callers’ needs, captures vital details, and ensures every opportunity is seized. Here are just a few examples of industries already transforming customer experiences with Answer AI:

Never Miss a Call, Especially in Emergencies.

Being a locksmith means being available 24/7. Answer AI ensures you never miss a call, whether it’s a lockout in the middle of the night or a broken lock on a bank holiday. Our AI understands the urgency and gathers essential details, so you can respond quickly and efficiently.

Never Miss a Call, Especially in Emergencies.

Being a locksmith means being available 24/7. Answer AI ensures you never miss a call, whether it’s a lockout in the middle of the night or a broken lock on a bank holiday. Our AI understands the urgency and gathers essential details, so you can respond quickly and efficiently.

Telephone Answering Services. Reimagined.

If you’ve struggled with the costs and limitations of handling calls internally, or felt let down by expensive and inconsistent traditional answering services, it’s time for a smarter solution. Answer AI gives you instant scalability, precise call handling, and unmatched affordability—finally delivering the quality and reliability your business deserves.

Feature
Answer AI
Typical Answering Service
In-House
Cost Efficiency
✅ Highly cost-effective

From as little as £0.60 per call!

❌ Expensive

Per minute rates between £0.90 - £2.00

❌ High Overheads

Paying for resource all the time, including sickness and holiday.

Product Knowledge
✅ Deeply trained AI
⚠️ Inconsistent
⚠️ Varies
Scalability
✅ Instant, Unlimited
⚠️ Limited, costly
❌ Slow and costly
Missed Calls & Wait Times
✅ None
⚠️ 10% calls Abandoned - 20 second queuing
❌ Frequent issues
Integration (CRM & Bookings)
✅ Seamless integration
⚠️ Limited or none
⚠️ Varies

Enterprise Features - Small Business Prices

Answer AI offers affordable, transparent pricing built specifically for UK SMEs and small businesses. Choose from flexible plans that scale easily with your needs, providing enterprise level voice AI technology without the enterprise-level costs. With Answer AI, you’ll never pay for more than you need. Just clear, cost-effective call handling to help your business grow.

Lite

Self-service. Setup in under 10 minutes.
£ 10 Monthly Subscription
  • £0.85 per call
  • 24/7 | 365
  • Basic FAQ's
  • Choose Custom Voice
  • Free 0207/0208 business number
  • Transfer to live agent - Available on Growth Plan and up
  • Live Customer Support

Growth

Great for growing businesses
£ 30 Monthly Subscription
  • Includes 50 calls - Additional calls £0.85
  • 24/7 | 365
  • Basic FAQ's
  • Choose Custom Voice
  • Choose a business number (0800/local)
  • Transfer to live agent - additional fees apply
  • Live Customer Support
Popular

Plus

Simple prices you can trust, with no surprises!
£ 120 Monthly Subscription
  • Includes 200 calls - Additional calls £0.85
  • 24/7 | 365
  • Advanced FAQ's & Custom Prompts
  • Custom Voice & Multi-lingual options
  • Choose a business number (0800/local)
  • Transfer to live agent - additional fees apply
  • Live Customer Support

Advanced

Great for Larger businesses.
£ 300 Monthly Subscription
  • Includes 500 calls - Additional calls £0.85
  • 24/7 | 365
  • Advanced FAQ's & Custom Prompts
  • Custom Voice & Multi-lingual options
  • Choose a business number (0800/local)
  • Transfer to live agent - additional fees apply
  • Account Manager Option

Integrations

We integrate with all the tools you’re already using, so you can create a lead in your CRM, create a task in Trello and even send you a Message in Teams. The possibilities are endless.

Try Our AI Voice before you commit

Enter your name, business name, and number, and we’ll give you a number to call to test us out.

AI Receptionist FAQ

For new customers on our PAYG Call Answering Service, each call is charged at a flat rate of £2.20 plus VAT, with no fair usage policy or duration limits.

Customers who joined before 23rd June 2025 remain on our £1.75 plus VAT pricing, with a fair usage policy applying beyond 2 minutes per call.

Discounts of up to 20% are available when buying higher volume call bundles.

Our AI Virtual Receptionist Service, Starts from just £10/month subscription with calls charged at £0.85.

See terms for full details.

Messages are sent instantly via email, and the information is also stored in your online portal. You also have the option to receive the message via SMS, which costs 10p. You can opt in or out of SMS delivery in your Message Delivery settings.

Yes. You will receive an 0208 or 0207 number at no extra cost. You can either divert to this number from your existing lines or use it as your actual telephone number. Should you require any other type of number please contact us at www.jam.co.uk


Yes. Answer.co.uk is a genuine 24/7 operation. We will answer your calls 365 days a year.

Diverting your calls to Answer.co.uk is a simple task. All you need to decide is whether you want to divert all calls, calls if your line is engaged, calls after a certain number of rings, or a combination of the latter two options. Divert codes will be available from your telephone supplier. If you are with BT, click here for current divert information.

Just fill out our simple online sign up form any time, day or night. Once you have your login and password you can set up the service within about 5-10 minutes. Once you have setup the account and selected a number, your business then has our award-winning operators at your disposal.

Answer’s AI Receptionist captures accurate messages, collects customer details naturally, and answers FAQs in real time — all through a realistic, human-like voice.

You’ll receive messages via email and SMS, along with the option of a full call transcript.

Call routing is available as a premium add-on, and bespoke integrations can be arranged for advanced workflows.

Answer’s AI Receptionist uses advanced voice synthesis and conversational AI to deliver natural, human like interactions. Unlike traditional call answering services that rely on scripts or basic menus, AI agents can understand context, personalise responses and handle unlimited calls 24/7.

It’s more efficient, scalable and cost effective, making it ideal for modern businesses

Getting started is simple. Just create a new account and fill in a few basic details. You’ll receive login access to the Answer customer portal, where you’ll be guided step-by-step through setting up your AI Receptionist.

The entire setup can be completed in under 10 minutes.

Answer’s AI Receptionist can send data to any HTTP endpoint, making it easy to connect with tools like Zapier, Salesforce, HubSpot, and more. Most setups are handled within the receiving platform.

Bespoke integrations and advanced workflows are also available for customers on Advanced pricing plans and above.

Answer’s AI Receptionist meets SOC 2, GDPR, CCPA and HIPAA standards, offers EU data residency, zero data retention options and uses end to end encryption to keep data safe and private.

32 languages are currently supported. This multilingual support enables users to create natural sounding voiceovers and conversational AI experiences across diverse global audiences. For a full list of current supported languages please contact us via sales@answer.co.uk.

Answer AI is designed to support any organisation that values fast, consistent, and scalable customer interactions. From healthcare and finance to e-commerce, education, travel, media, and beyond — it helps businesses automate routine calls, capture accurate information, and improve responsiveness.

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