The future is here. Answer AI brings enterprise-level voice AI technology within reach of every business, from sole traders to SMEs. Seamlessly engaging callers, addressing queries, qualifying leads, and scheduling appointments, all delivered with warmth, understanding, and exceptional professionalism.
Answer AI offers affordable, transparent pricing built specifically for UK SMEs and small businesses. Choose from flexible plans that scale easily with your needs, providing enterprise level voice AI technology without the enterprise-level costs. With Answer AI, you’ll never pay for more than you need. Just clear, cost-effective call handling to help your business grow.
Answer AI brings cutting-edge enterprise level AI within easy reach of UK SMEs, sole traders, and entrepreneurs. Discover seamless call handling, greater productivity, and improved customer experience, without breaking the bank.
Never miss an opportunity when clients call. Calls are answered instantly, 24/7/365—with zero hold times and virtually unlimited simultaneous call capacity.
Affordable enterprise-grade AI voice technology tailored for small business budgets.
Effortlessly scale your AI receptionist service to align with your evolving business needs. Switch on or pause at any time.
Get started in minutes, not days. No complex processes or technical hurdles. Plugin your website or knowledgebase and get started in under 10 minutes.
Answer AI effortlessly manages hundreds of FAQs and complex queries, becoming a product expert that represents your brand flawlessly every time.
Never miss an opportunity when clients call. Calls are answered instantly, 24/7/365—with zero hold times and virtually unlimited simultaneous call capacity.
Answer AI effortlessly adapts to almost any business, big or small. From emergency locksmith call-outs and private medical practices to busy law firms, ecommerce stores, automotive repair centres, and estate agents, Answer AI instantly understands your callers’ needs, captures vital details, and ensures every opportunity is seized. Here are just a few examples of industries already transforming customer experiences with Answer AI:
Being a locksmith means being available 24/7. Answer AI ensures you never miss a call, whether it’s a lockout in the middle of the night or a broken lock on a bank holiday. Our AI understands the urgency and gathers essential details, so you can respond quickly and efficiently.
Being a locksmith means being available 24/7. Answer AI ensures you never miss a call, whether it’s a lockout in the middle of the night or a broken lock on a bank holiday. Our AI understands the urgency and gathers essential details, so you can respond quickly and efficiently.
If you’ve struggled with the costs and limitations of handling calls internally, or felt let down by expensive and inconsistent traditional answering services, it’s time for a smarter solution. Answer AI gives you instant scalability, precise call handling, and unmatched affordability—finally delivering the quality and reliability your business deserves.
From as little as £0.60 per call!
Per minute rates between £0.90 - £2.00
Paying for resource all the time, including sickness and holiday.
Enter your name, business name,
and number, and we’ll give you a number to call to test us out.
Common questions answered, so you can decide with confidence and get set up in minutes.
For new customers on our PAYG Call Answering Service, each call is charged at a flat rate of £2.20 plus VAT, with no fair usage policy or duration limits.
Customers who joined before 23rd June 2025 remain on our £1.75 plus VAT pricing, with a fair usage policy applying beyond 2 minutes per call.
Discounts of up to 20% are available when buying higher volume call bundles.
Our AI Virtual Receptionist Service, Starts from just £10/month subscription with calls charged at £0.85.
See terms for full details.
Messages are sent instantly via email, and the information is also stored in your online portal. You also have the option to receive the message via SMS, which costs 10p. You can opt in or out of SMS delivery in your Message Delivery settings.
Yes. You will receive an 0208 or 0207 number at no extra cost. You can either divert to this number from your existing lines or use it as your actual telephone number. Should you require any other type of number please contact us at www.jam.co.uk
Yes. Answer.co.uk is a genuine 24/7 operation. We will answer your calls 365 days a year.
Diverting your calls to Answer.co.uk is a simple task. All you need to decide is whether you want to divert all calls, calls if your line is engaged, calls after a certain number of rings, or a combination of the latter two options. Divert codes will be available from your telephone supplier. If you are with BT, click here for current divert information.
Just fill out our simple online sign up form any time, day or night. Once you have your login and password you can set up the service within about 5-10 minutes. Once you have setup the account and selected a number, your business then has our award-winning operators at your disposal.
Answer’s AI Receptionist captures accurate messages, collects customer details naturally, and answers FAQs in real time — all through a realistic, human-like voice.
You’ll receive messages via email and SMS, along with the option of a full call transcript.
Call routing is available as a premium add-on, and bespoke integrations can be arranged for advanced workflows.
Answer AI uses enterprise-grade voice technology designed to sound natural, warm and conversational. Most callers experience it as a professional, responsive interaction rather than a robotic one. That said, we believe in transparency: if a caller asks directly whether they’re speaking to an AI, the service will confirm it. What matters commercially is that every call is handled promptly, accurately and professionally, and on that measure, Answer AI consistently delivers.
Yes. Answer AI is operated in line with UK GDPR requirements. Caller information captured during each interaction is stored securely, transmitted via encrypted channels, and made available to you through your online portal. We do not sell or share caller data with third parties, and data retention is managed in accordance with our Privacy Policy. If your business operates in a regulated sector such as healthcare or legal, we recommend reviewing our full Privacy Policy and Terms and Conditions, or contacting us directly to discuss your specific compliance requirements.
Answer AI is trained on your business information, FAQs and any documentation you provide at setup. For the vast majority of routine enquiries, it will handle the call confidently and accurately. Where a question falls outside what it has been trained on, the AI will acknowledge the caller politely, capture their details and ensure they receive a follow-up. On Growth, Plus and Advanced plans, you can also configure live call transfer rules so that complex or high-priority calls are escalated to you or a member of your team in real time. No caller is left without a professional response.
Appointment scheduling is a core capability of Answer AI, available across our Plus and Advanced plans. The AI can capture booking requests and, where calendar integration is configured, schedule appointments directly without manual intervention from your team. Setup is straightforward and is covered during onboarding. If you have specific diary management requirements, contact us before signing up and we can confirm compatibility with your existing systems.
Multi-lingual support is available on our Plus and Advanced plans. This means Answer AI can be configured to interact with callers in languages beyond English, making it a practical option for businesses with diverse customer bases or those operating across multiple regions. If you have a specific language requirement, raise it during onboarding or contact us in advance and we will confirm what is currently supported.
Answer AI integrates with a wide range of tools and platforms your business is likely already using, including CRM systems, task management tools and communication platforms. The integrations section of the page references connections including Trello and Microsoft Teams as examples of what is possible. For advanced or bespoke workflow integrations, these can be arranged as part of our Plus and Advanced plans. Contact us with your specific requirements and we will confirm what is available and how quickly it can be configured.
Answer AI is designed to be flexible. Plans are offered on a monthly subscription basis with no long-term commitment required. You can switch plans or cancel at any time, which makes it straightforward to test the service, scale up during busy periods, or adjust your plan as your business needs change. See our Terms and Conditions for full details on cancellation and billing.
The two services solve the same core problem, missed calls and lost enquiries, but they do it differently and suit different needs. Answer AI offers instant response with no hold times, unlimited simultaneous call capacity, 24/7/365 availability and a cost per call from £0.85, significantly cheaper than a traditional live answering service on a per-call basis. It is particularly strong for high-volume, routine enquiries and businesses that need consistent coverage without the cost of staffed teams. Our human PAYG Answering Service, by contrast, brings trained operators who can apply judgement, handle nuance and manage complex or sensitive calls that benefit from a personal touch. Many businesses use both: Answer AI for first-line coverage and overflow, with human escalation configured for high-value or time-critical calls. If you are unsure which is right for your business, contact us and we will help you find the right combination.
