Legal Answering Services

The way leading law firms are delivering their client experience

Hundreds of firms use us because we have a proven track record of delivering consistently outstanding service provision for some of the world’s most reputable brands, who wouldn’t have anyone else but Moneypenny representing them.

Over 2,000 5 star reviews
Rated 5 out of 5

Enterprise Features - Small Business Prices

Answer AI offers affordable, transparent pricing built specifically for UK SMEs and small businesses. Choose from flexible plans that scale easily with your needs, providing enterprise level voice AI technology without the enterprise-level costs. With Answer AI, you’ll never pay for more than you need. Just clear, cost-effective call handling to help your business grow.

We offer something no other provider can replicate

Answer AI offers affordable, transparent pricing built specifically for UK SMEs and small businesses. Choose from flexible plans that scale easily with your needs, providing enterprise level voice AI technology without the enterprise-level costs. With Answer AI, you’ll never pay for more than you need. Just clear, cost-effective call handling to help your business grow.

Finally, AI Voice Technology Built for Your Small Business

Answer AI brings cutting-edge enterprise level AI within easy reach of UK SMEs, sole traders, and entrepreneurs. Discover seamless call handling, greater productivity, and improved customer experience, without breaking the bank.

Instant 24/7 Response

Never miss an opportunity when clients call. Calls are answered instantly, 24/7/365—with zero hold times and virtually unlimited simultaneous call capacity.

Cost-Effective AI

Affordable enterprise-grade AI voice technology tailored for small business budgets.

Flexible & scalable

Effortlessly scale your AI receptionist service to align with your evolving business needs. Switch on or pause at any time.

Fast & Simple Setup

Get started in minutes, not days. No complex processes or technical hurdles. Plugin your website or knowledgebase and get started in under 10 minutes.

Genius Level FAQs Handling

Answer AI effortlessly manages hundreds of FAQs and complex queries, becoming a product expert that represents your brand flawlessly every time.

Instant Human Transfer Option

Never miss an opportunity when clients call. Calls are answered instantly, 24/7/365—with zero hold times and virtually unlimited simultaneous call capacity.

How it Works - Setup in under 10 minutes

🚀 Sign Up in Minutes
Create your account online and share a few basics about your business—like your website and any helpful documents or FAQs.
📞 Pick Your Number
Select a dedicated number to advertise directly or easily divert your existing calls, at no additional cost.
🎙️ Choose Your Voice
Pick an AI voice that best matches your brand personality and customer expectations.
📨 Set Message Delivery Preferences
Choose how you'd like your messages delivered: instantly via SMS, email, or both.
📲 Customise Call Transfers
Decide when you'd like Answer AI to transfer important calls directly to you—such as new sales enquiries—or route them to our experienced human answering service (additional charges apply).
📱 Make a Test Call
Place a quick test call to experience exactly how Answer AI will greet and interact with your callers.
📋 Select Your Plan
Choose a flexible pricing plan tailored to your business needs—then you’re ready to go!
“Answer.co.uk provides a simple to use, professionally run service. Initial set-up is easy and settings can be changed at any time. The charges are very reasonable and enables us to have a customer service number without the expense of staff salaries, offices costs etc.”

Integrations

We integrate with all the tools you’re already using, so you can create a lead in your CRM, create a task in Trello and even send you a Message in Teams. The possibilities are endless.

Try Our AI Voice
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Enter your name, business name, 

and number, and we’ll give you a number to call to test us out.

AI Receptionist FAQ

For new customers on our PAYG Call Answering Service, each call is charged at a flat rate of £2.20 plus VAT, with no fair usage policy or duration limits.

Customers who joined before 23rd June 2025 remain on our £1.75 plus VAT pricing, with a fair usage policy applying beyond 2 minutes per call.

Discounts of up to 20% are available when buying higher volume call bundles.

Our AI Virtual Receptionist Service, Starts from just £10/month subscription with calls charged at £0.85.

See terms for full details.

Messages are sent instantly via email, and the information is also stored in your online portal. You also have the option to receive the message via SMS, which costs 10p. You can opt in or out of SMS delivery in your Message Delivery settings.

Yes. You will receive an 0208 or 0207 number at no extra cost. You can either divert to this number from your existing lines or use it as your actual telephone number. Should you require any other type of number please contact us at www.jam.co.uk


Yes. Answer.co.uk is a genuine 24/7 operation. We will answer your calls 365 days a year.

Diverting your calls to Answer.co.uk is a simple task. All you need to decide is whether you want to divert all calls, calls if your line is engaged, calls after a certain number of rings, or a combination of the latter two options. Divert codes will be available from your telephone supplier. If you are with BT, click here for current divert information.

Just fill out our simple online sign up form any time, day or night. Once you have your login and password you can set up the service within about 5-10 minutes. Once you have setup the account and selected a number, your business then has our award-winning operators at your disposal.

Answer’s AI Receptionist captures accurate messages, collects customer details naturally, and answers FAQs in real time — all through a realistic, human-like voice.

You’ll receive messages via email and SMS, along with the option of a full call transcript.

Call routing is available as a premium add-on, and bespoke integrations can be arranged for advanced workflows.

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