Pay-as-you-go telephone answering service

Join over 10,000 UK businesses capturing every call and every opportunity for just £1.75 per call*. No contracts, pure pay-as-you go from the UK’s highest rated call answering service.

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Our simple, pay-as-you-go plans

Answer is a pay-as-you-go telephone answering service, ideal for businesses where the number of calls received can vary, or that don’t want to sign up for a monthly plan. It’s like having your own receptionist, without the expense of hiring one.

*Pricing costs just £1.75/call, subject to fair usage.

Price excluding VAT
24-hour call answering
Email delivery
Online portal
Minimum credit purchase
Minimum spend
1 call per month
Monthly charge
Optional SMS delivery
10p per SMS
Cost per call*
£1.40 - £1.75

How it Works

Sign up in just a few minutes
Once you have an account, use the online portal to tell us about your company.
Divert your calls
We’ll issue an 0208 number to divert your phone across to, at no extra cost.
Award-winning operators
Our experienced, award-winning operators will answer the calls in your company name.
We’ll send you your message
Via email or SMS. You can also view the message on the online portal.
Pay as you go
There are no hidden fees, you simply pay per call handled by your Answer virtual receptionist.
“ provides a simple to use, professionally run service. Initial set-up is easy and settings can be changed at any time. The charges are very reasonable and enables us to have a customer service number without the expense of staff salaries, offices costs etc.”

Rated ‘Excellent’ on Trustpilot


Answer Client Portal

Gold standard people & cutting-edge technology combine.
View Messages

View your messages on the go and on any device. With advanced search and filters, you’ll never miss and important communication again.

Update you and your team’s availability in real-time with bespoke instructions.

Our call handling system can recognise repeat callers, enabling our operators to offer a highly personalised service to your callers.

Verify contact details and add notes to critical calls to personalise your service.

View usage, call history and details about customer interactions.

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We integrate with all the tools you’re already using, so you can create a lead in your CRM, create a task in Trello and even send you a Message in Teams. The possibilities are endless.

Try us instantly

Enter your name, business name, and number, and we’ll give you a number to call to test us out.
We’ll only use these details to contact you individually about your query, they won’t be added to a mailing list.

Need More than just Message Taking?

Answer is our basic message taking service for name, number, and message. We know that no two businesses are the same, which is why we offer a fully bespoke telephone answering service called JAM

Call Transfers

We’ll take the call and let you decide if you want to receive it with a warm transfer. Unlike many competitors, we charge no ongoing connection fee once the call is transferred.

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Appointment Booking

Our team can work with almost any online diary to book you confirmed appointments directly on the call. No more missed opportunities.

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Order Taking

24 hour order taking. Give your customers another support channel to close the all-important sale.

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Emergency Callout & Dispatch

Rapid co-ordination and deployment of your mobile workforce with our 24 hour Telephone Answering Call-Out Service.

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FAQ Handling

Free yourself from distraction and let us answer the basics like directions to your office, opening hours and more.

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UK Local or National Phone Numbers

Whether you need a UK local number, national phone number, or anything in between, get a feature rich virtual phone system all for a low monthly fee of £5-£10/month.

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Virtual Office

Enhance your business presence without the cost of a physical office. Working with our partners, we can offer hundreds of locations across the UK.

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Mail Forwarding

Mail forwarding and collection services including same-day mail scanning and email forwarding service.

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Meeting Rooms

Affordable, comfortable, and stylish meeting rooms available Nationwide on a flexible basis.

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Outsourced Contact Centre

Complete call centre operation on demand. We answer calls for you, 24/7. Fully scalable and worry-free outsourcing.

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Managed Live Chat

Capture every lead across digital channels with a dedicated team to handle your business live chat, Messenger and WhatsApp.

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Lead Qualification & Outbound

Fill your funnel with qualified sales leads. JAM operators will call back your web leads instantly. Guaranteed to increase your conversion rates.

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The Numbers

Answer Rate
0 %
Average Ring Time
0 rings
Average Quality
0 / 10
Customer Service Response
0 mins

Why do I need a phone answering service?

We get it. Running a business takes effort and dedication. Letting other people represent you is scary. That’s why we put heart into everything we do and hand-pick our people. The result is a dedicated partnership that truly reflects how you want to speak to your customers.

Around the clock availability

Never miss an opportunity when clients call. 24/7 365 availability at no extra cost.

Reduce costs

Cheaper than hiring an in-house Receptionist. Forget fixed costs and overheads, divert calls and use the service only when you need it.

Flexible & scalable

True Pay-as-you go telephone answering. Switch on, pause or scale up at any time.

Freedom from phones

Get on with what you do best, knowing your calls are taken care of.

Capture every opportunity

Your competitors are only a call away. Never miss another valuable lead or enquiry again.

No voicemail or bots

Show your customers that you care. Real people, not voicemail or bots.