Smart, Streamlined CRM for Small Businesses. Now with Answer.co.uk Integration
Answer.co.uk is proud to announce a new partnership with Lucro CRM, bringing even more value to small business owners looking to streamline their operations. Lucro CRM is a fast, intuitive customer‑relationship‑management platform built specifically for startups, growing teams and small businesses that need practical tools without the steep price tag or complex setup.
For smaller firms, a modern CRM isn’t just a “nice‑to‑have” — it’s rapidly becoming essential. Recent industry research* shows that companies adopting CRM software realise an average return of £8.71 for every £1 invested, enjoy a 17 % lift in lead‑conversion rates, and report a 47 % improvement in customer‑retention performance. Yet half of businesses with fewer than ten employees still rely on inboxes and spreadsheets, even though 91 % of organisations with ten or more staff already use a dedicated CRM platform.
This new partnership means Lucro users can now benefit from a direct integration with Answer.co.uk’s virtual‑receptionist service. Messages taken by Answer’s team are automatically logged in Lucro, with new leads and customer records created in real time. It’s a seamless way to stay on top of every call, lead and customer interaction — without a single line of manual data entry.
Lucro CRM has been carefully developed to deliver only the features small businesses actually need. It’s incredibly easy to use, with no set‑up fees and no onboarding delays. Users can be up and running in minutes, and the Lucro team is on hand to assist with data imports if required.
Designed with mobile teams in mind, Lucro is ideal for tradespeople, engineers and any business that needs to manage work on the move. Field‑based operations are easily coordinated through the platform, saving time and boosting productivity.
In addition to CRM essentials such as contact, lead and account management, Lucro includes a suite of built‑in marketing tools. Users can quickly send emails and SMS messages, schedule follow‑up reminders and stay connected to prospects with minimal effort.
Lucro CRM remains budget‑friendly, offering a free‑forever version for startups or firms with basic requirements. As companies grow, affordable upgrade options unlock even more functionality. Integration with QuickBooks allows users to create estimates, orders and invoices directly within the platform — keeping everything in one place.
This partnership is part of Answer.co.uk’s ongoing mission to support the UK’s small‑business community with smart, accessible tools that save time and reduce admin. By connecting our virtual receptionists with Lucro CRM, we’re helping businesses capture more leads, respond faster and manage everything from one central hub.
Opportunity calls — and now it’s all in one place.
*Key CRM Market trends, adoption and impact report 2025: sltcreative.com