Pay-as-you-go virtual receptionist services

Simple. We capture name, number, company, and an accurate message.
Reliable. Backed by the longest-running answering service in the UK.
Trusted. We’re the UK’s highest-rated virtual receptionist service.
Pay per call. Sign up online, go live within minutes, and pay as you go.

We answer your calls. You get your time back.

Running a business is time consuming and you may not always be able to answer phone calls, which can lead to missed opportunities. That’s where Answer comes in. We take the stress away by answering calls for you, 24 hours a day.

You can focus on managing your business, without worrying about missing messages. Your customers receive excellent service from our UK-based virtual receptionists, no matter when they call. And as the original pay-as-you-go service, we only charge per call received.

“Brilliant service for small businesses. Very good value and professional service. No need to ever miss a clients call without having the expense of a dedicated receptionist. I would highly recommend.”

Jane M - XS Typing

How it Works

Sign up in just a few minutes

Once you have an account, use the online portal to tell us about your company.

Divert your calls

We’ll issue an 0208 number to divert your phone across to, at no extra cost.

Award-winning operators

Our experienced, award-winning operators will answer the calls in your company name.

We’ll send you your message

Via email or SMS. You can also view the message on the online portal.

Pay as you go

Simply pay per call handled by your Answer virtual receptionist.

“Anwer.co.uk provides a simple to use, professionally run virtual receptionist service. Initial set-up is easy and settings can be changed at any time. The charges are very reasonable and enables us to have a customer service number without the expense of staff salaries, offices costs etc.”

- Ian C

Why choose Answer?

Available 24 hours

Your calls will be answered 24/7, either by a UK-based receptionist who acts as part of your team, or by our AI Receptionist, depending on your chosen service. Our live receptionists answer in your company name and are trained to handle your calls professionally, whether during the day, overnight, or at weekends. For routine queries or out-of-hours coverage, the AI Receptionist is available at any time to capture leads, answer questions and keep things moving when you’re not available. Whatever your setup, we’re here to ensure you never miss an important call, day or night.

“Excellent service - saved me money and picked up new business by not missing that vital call. Paid for itself in days.”

Russel Golledge – D G Financial Services

No extra fees

There are no monthly subscription, management or set-up fees for our live call answering service. New customers benefit from simple, flat-rate pricing – just £2.20 per call, plus VAT. Discounts of up to 20% are available when purchasing higher volume call credit bundles. Our optional AI Receptionist carries a £10 monthly subscription, with each interaction charged separately.

“I have tried other telephone answering services. This is definitely the best. Clear pricing, and reliable service. The pay as you good model means that you don't have to make a major commitment. I 100% recommend.”

- Michael Jones

UK answering

All your calls are handled by our UK-based team, whether you choose our live receptionist service or our AI Receptionist. Both options are designed to make the right impression, every time.

Our trained receptionists offer a personal touch, while our AI Receptionist solution is built and managed in the UK to meet the same high standards of professionalism and reliability.

We never outsource. We never use offshore contact centres. Just smart, UK-based support that represents your business the right way.

“Never had a problem with them, they screen all my work calls and it's great to have a business number that's separate from my mobile number. Whenever I call them they are always polite and helpful so I know they are giving a good impression of my business. Would recommend.”

- Sarah Clark – The Word Boutique

Access our online portal anytime

Manage your account online. You can access your data or make changes whenever you need to.

“Very professional service reasonably priced. Cannot fault the service and the feedback from our clients is always positive. Set-up via the web portal is straightforward easy to use and the configuration settings can be changed at any time. The response provided to callers can be updated through the portal with changes as and when required.”

- Kevin Robinson – Vixen

Est. 1977

We’ve been in business for over 40 years, making us the longest-running call answering and virtual reception service in the UK. We’ve grown with the industry, using our experience to make our service even better for you.

“Really helpful and easy service to use. The team are very responsive and do an excellent job helping us manage our calls during our busy periods. Highly recommend.”

- Matt Parsons - VSM Property Services

The highest-rated UK service

With pages of glowing Trustpilot reviews, the majority of them five stars, it’s easy to see what keeps our customers coming back time and time again.

“I have been a client of Answercall.uk for some time. I have recommended their service to a number of my colleagues whom have registered with this highly professional service. The call centre handlers are extremely professional, extremely courteous to both clients and myself and will notify me immediately without delay 24/7. I highly recommend this service and all whom that are involved within their capacity, from call handlers to management, are all ambassadors for Answercall.uk”

- Marc Daillly - Emergency Veterinary Referrals

Available 24 hours

“Excellent service - saved me money and picked up new business by not missing that vital call. Paid for itself in days.”

Russel Golledge – D G Financial Services

No extra fees

- Michael Jones

UK answering

All your calls are handled by our UK-based team, whether you choose our live receptionist service or our AI Receptionist. Both options are designed to make the right impression, every time.

Our trained receptionists offer a personal touch, while our AI Receptionist solution is built and managed in the UK to meet the same high standards of professionalism and reliability.

We never outsource. We never use offshore contact centres. Just smart, UK-based support that represents your business the right way.

- Sarah Clark – The Word Boutique

Access our online portal anytime

Manage your account online. You can access your data or make changes whenever you need to.

- Kevin Robinson – Vixen

Est. 1977

“Really helpful and easy service to use. The team are very responsive and do an excellent job helping us manage our calls during our busy periods. Highly recommend.”

- Matt Parsons - VSM Property Services

The highest-rated UK service

With pages of glowing Trustpilot reviews, the majority of them five stars, it’s easy to see what keeps our customers coming back time and time again.

- Marc Daillly - Emergency Veterinary Referrals

Need More?

No problem. We can easily upgrade you to our JAM call answering service if you would like us to take more information, have calls transferred directly to the right person, or just require something a bit more bespoke.

The Numbers

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Trusted by

FAQ

We’re Answer, a simple, reliable and effective pay-as-you-go message taking and virtual answering service. We’re backed by the expertise of JAM, one of the UK’s longest-established answering services.

For new customers on our PAYG Call Answering Service, each call is charged at a flat rate of £2.20 plus VAT, with no fair usage policy or duration limits.

Customers who joined before 23rd June 2025 remain on our £1.75 plus VAT pricing, with a fair usage policy applying beyond 2 minutes per call.

Discounts of up to 20% are available when buying higher volume call bundles.

We take the caller’s name, company name, telephone number, and message. If you need a bit more, you can get in touch or check out our sister company JAM.

Messages are sent instantly via email, and the information is also stored in your online portal. You also have the option to receive the message via SMS, which costs 10p. You can opt in or out of SMS delivery in your Message Delivery settings.

You can create preset requirements when you sign up with Answer. When a call comes in on your dedicated Answer number, a screen pops up in front of the operator, who is guided by these requirements. You can make changes to these directions online and they’ll be updated straight away.

Still have questions? Speak to one of the friendly team today – Get in Touch.

Pay-as-you-go virtual receptionist services

We answer your calls. You get your time back.

How it Works

Sign up in just a few minutes

Divert your calls

Award-winning operators

We’ll send you your message

Pay as you go

Why choose Answer?

Available 24 hours

Available 24 hours

Need More?

The Numbers

Trusted by

FAQ

Let us start handling your calls today!