Pay As You Go Telephone Answering Service

  • We capture name, number, company & accurate message
  • Online signup, live within minutes
  • Backed by the longest running answering service in the UK

Recommended by VA Business Solutions

GET STARTED

Important Coronavirus Service Information

How Answer.co.uk works for you

step-1
1

Setting Up

Signing up takes just a few minutes. Once done, you can then use the online portal to tell us about your company.

step-2
2

Divert Your Phone

We will issue an 0208 number for you to divert your landline and/or mobile across to.

step-3
3

Answering

Our experienced, award winning operators will answer the calls in your company name, following your pre-set call instructions.

step-4
4

Message

We will then send you your message via SMS/Email. You will also be able to view the message on the online portal.

Key features

Everything you need

24 Hours

24 Hours

Your calls will be answered in your company name 24 hours a day, 7 days a week by a human being in our office

Cost Effective

Cost Effective

Calls are 90p to £1.20 each depending on the size of bundle you purchase. With no management or setup fee, Answer.co.uk is an extremely cost effective way of giving you a more professional image

Est 1977

Est. 1977

We’ve been in business for 40 years, making us the longest established answering service in the UK

Online Portal

Online Portal

Your account is managed entirely online. You can access your data or make changes 24/7

UK Answering

UK Answering

All your calls are answered inhouse by our UK based operators and are never outsourced

Upgrade

Need more?

If you would like us to take more information, have calls transferred, emergency rotas or just require something a bit more bespoke, we can easily upgrade you to our pureJAM or JAM services

Don't just take our word for it

Over 1500 reviews of Answer.co.uk on Trustpilot

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Always ThereTaking your calls, so you don't have to

You can use us to take your calls when you are away, busy or just don’t want to be disturbed.

Sleep SoundlyWe operate around the clock

We offer a 24/7 service. Ideal if you have a support number that you need answering anytime, day or night. We specialise in out of hours answering.

Please HoldDon't miss an important lead or enquiry

You can use Answer.co.uk as an overflow, so we’ll take the calls you’d otherwise miss.

Plans & Pricing

Answer.co.uk is a genuine Pay as You Go service.
Each message costs from £0.90 to £1.20 depending on selected package. No hidden prices!

Pricing Details

  • Per Call90p - £1.20
  • Monthly Charge FREE
  • 24 Hour Answering FREE
  • Email Delivery FREE
  • SMS Delivery  (optional) 10p/sms
  • Minimum Credit Purchase £25
  • Minimum Spend 1 call/month
  • Sales Calls Refundable
  • Wrong numbers/hoax calls FREE

NB: Prices are exclusive of VAT which will be charged at the checkout stage

Top Up Bundle 1

£25
No Bonus Credits Included

  • With our £25 credit package,
    calls cost just £1.20 each

Top Up Bundle 2

£50
+ we give you an extra £5 Of Bonus Credit

  • £50 for £55 of call credit
  • Each call costs you £1.09

Top Up Bundle 3

£100
+ we give you an extra £15 Of Bonus Credit

  • £100 for £115 of call credit
  • Each call costs you £1.04

Top Up Bundle 4

£200
+ we give you an extra £40 Of Bonus Credit

  • £200 for £240 of call credit
  • Each call costs you £1

Top Up Bundle 5

£400
+ we give you an extra £100 Of Bonus Credit

  • £400 for £500 of call credit
  • Each call costs you 96p

Top Up Bundle 6

£750
+ we give you an extra £250 Of Bonus Credit

  • £750 for £1000 of call credit
  • Each call costs you 90p

Bounce Back Offer

£1400
+ we give you an extra £600 Of Bonus Credit

  • £1400 for £2000 of call credit
  • Each call costs you 84p

FAQ

Common questions and answers

  • Who are we?

    Answer.co.uk is a simple, reliable and effective Pay as you Go Message Taking service, which is backed by the expertise of JAM, one of the UK's longest established Answering Services.

  • How much does each call cost?

    Each call costs £1.20 plus VAT. However, with larger deposits, this can fall to just 90p per call.

  • What information do you take?

    Name, Company Name, Telephone Number and Message. If you need more, we can do this on our pureJAM service

  • How will the operator know what to do with the call?

    When a call comes in on your dedicated Answer.co.uk number, a screen pops up in front of the operator who is then guided by your preset requirements. Any changes that you make can be done online and is updated straight away.

More Questions?

Have a look at our other FAQ's

CAN'T FIND A SUITABLE ANSWER?

Ask our sales team

Contact Form 0800 975 9933

Our success speaks for itself

Our stats record our success rate by displaying answering rates, average ring time and quality control.


Stats compiled over the last 24 hours
  • %Answer Rate

  • ringsAverage Ring Time

  • %Average Quality

  • minsCustomer Service Response

Our Other Services

We offer three great services so you can choose the right one for you and your business.

Simple Message Taking

PAYG from 86p to £1.20 per call
Answer is a pay as you go message taking service. A JAM trained operator will answer in your company name, capture the callers details, company, number and accurate message. Receive your message via Email/SMS/Online Portal.
  • Simple PAYG pricing
  • Name, number, company & accurate message
  • Option to ask for email address
  • Live within minutes
  • Itemised billing
more info
  • 24/7/365 at no extra cost
  • UK based
  • SMS / Email / Online portal message delivery
  • Virtual Receptionist Service

    From £25 / month
    pureJAM is a Virtual Receptionist service designed to act as a front desk for you. A JAM trained operator will answer in your company name, ask questions as specified by you, and if required put the caller through to a mobile or landline. Receive your message via Email/SMS/Online Portal.
    • Pay monthly
    • Caller details captured as determined by you
    • Call can be connected to your landline/mobile
    • Timetable your status
    • Fast online sign-up
    more info
    • 24/7/365 at no extra cost
    • UK based
    • SMS / Email / Online portal message delivery

    Bespoke Call Handling

    From £55 / month
    JAM is our flagship service aimed for companies with specific requirements involving noting the details from a caller and depending on issue/geographical location contacting the relevant person on call based off the pre-determined Rota. Other services include Customer Service, first line support
    • Pay monthly
    • Bespoke scripting and data capture
    • Emergency call outs using your rota
    • Update your FAQs online
    • Full message analytics
    more info
    • 24/7/365 at no extra cost
    • UK based
    • SMS / Email / Online portal message delivery